Welcome to Suppion.com (“Suppion”, “we”, “our”, “us”).
We operate as a trade-focused company serving customers and partners within the European Union and the wider European region. We are committed to complying with the General Data Protection Regulation (GDPR) and protecting your personal information.
This Privacy Policy explains how we collect, use, store, and share your information when you interact with our website suppion.com (the “Site”).
By accessing or using our Site, you agree to this Privacy Policy.
Suppion is the data controller responsible for your personal information.
For any privacy-related inquiries, contact us at:
2. Information We Collect
We collect personal and technical information necessary to offer and improve our trade services.
We may collect:
Full name
Company name
Job title
Email address
Phone number
Billing and shipping address
VAT number
Any details provided via contact or quotation forms
Communication history
When visiting our Site, we may collect:
IP address
Browser type and version
Device type
Operating system
Pages visited, time spent, and referring URLs
Cookies and similar tracking technologies
We use functional, analytical, and performance cookies.
Visitors can manage or disable cookies from their browser settings.
We process your information under the following legal bases:
Contract performance – To process orders, provide quotations, and deliver services.
Legitimate interests – For fraud prevention, analytics, and improving website functionality.
Legal obligations – For tax, accounting, and compliance requirements.
Consent – For newsletter subscriptions and marketing communication.
We use your information to:
Provide trade services within the EU
Process orders, payments, deliveries, and customer requests
Manage business communication and quotations
Improve user experience and website performance
Send marketing messages (only with consent)
Maintain security and prevent fraud
Comply with EU trade and tax regulations
We do not sell personal data.
We may share data with:
Web hosting providers
Cloud storage
Email & CRM services
Payment processors
Logistics and courier companies
All third-party partners are GDPR-compliant.
We may disclose data if required by:
EU or Member State laws
Tax or customs regulations
Court orders or investigations
We store personal data only for as long as necessary:
Order & invoice data: 6–10 years (mandatory under EU tax law)
Inquiry & communication data: up to 3 years
Marketing data: Until consent is withdrawn
Cookies: According to cookie type (typically 30 days – 1 year)
If your data is transferred outside the EU/EEA, we ensure protection through:
Standard Contractual Clauses (SCCs)
Adequacy decisions
GDPR-compliant safeguards
You have the right to:
Access your personal data
Request correction
Request deletion (“right to be forgotten”)
Restrict processing
Object to processing
Request data portability
Withdraw consent at any time
File a complaint with your local Data Protection Authority
To exercise any of these rights, contact:
📧 [email protected]
We send marketing emails only with your explicit consent.
You may unsubscribe at any time using the link in emails or by contacting us.
We apply industry-standard security measures including:
SSL encryption
Access control and restricted data access
Secure data storage
Monitoring for unauthorized access
However, no method of transmission is completely secure.
Our Site may contain links to external websites.
We are not responsible for their content, security, or privacy practices.
We may update this Privacy Policy periodically.
The updated version will be posted here with a revised “Last Updated” date.
If you have any questions regarding this Privacy Policy, please reach out to: