Welcome to Suppion.com (“Suppion”, “we”, “our”, “us”).
These Terms & Conditions govern the use of our website, services, and the purchase of products offered through Suppion.com. By accessing the website or placing an order, you agree to these terms.
If you do not agree, please discontinue using the Site.
Suppion operates within the European region and provides trade-related products, including standard goods, single-use hygiene supplies, and personalized/custom-made items.
For any contact, please use:
📧 [email protected]
By using this website, you confirm that:
You are at least 18 years old
You provide accurate, truthful information
You will not misuse the website or violate applicable laws
You will comply with these Terms & Conditions
We reserve the right to refuse service, block access, or cancel orders if misuse or fraud is suspected.
We strive to display accurate product descriptions, images, and specifications. However:
Minor variations in color, texture, or dimensions may occur
Product availability is subject to change without notice
We reserve the right to discontinue or modify products anytime
All prices are listed in EUR unless otherwise stated.
Prices may change without prior notice, but confirmed orders retain the pricing at the time of purchase.
We accept commonly used online payment methods.
Payments must be completed before order processing unless otherwise agreed.
All prices displayed on Suppion.com are exclusive of VAT, customs duties, and any other applicable taxes.
Any VAT, import duties, customs charges, or local taxes imposed by the destination country are the sole responsibility of the buyer and must be paid in accordance with the applicable laws and regulations of the importing country.
An order is considered accepted only after you receive a confirmation email.
We may refuse or cancel an order if:
The product is unavailable
Payment issues occur
Fraud or suspicious activity is detected
Incorrect pricing or technical errors appear
Delivery times are estimates and may vary
We are not responsible for delays caused by carriers, customs, or external factors
Risk of loss transfers to the customer upon delivery
A full Shipping Policy can be provided upon request.
Our Return & Refund Policy is an integral part of these Terms.
In summary:
✔ 14-day withdrawal right (unused, original packaging)
❌ Non-returnable once opened
✔ Returnable only if sealed and unused
❌ No returns or cancellations once produced
✔ Refund only for manufacturing errors or defects
✔ Full refund or replacement
✔ We cover return shipping
Full policy details are available on our Return & Refund Policy page.
All content on Suppion.com—including text, images, logos, graphics, product designs, and layout—is protected by copyright and intellectual property laws.
Users may not:
Copy
Reproduce
Modify
Redistribute
Use content for commercial purposes
without written permission from Suppion.
If the Site includes account creation:
You are responsible for keeping your login details secure
You must notify us of unauthorized access
We may suspend or delete accounts for misuse or violation of terms
To the maximum extent permitted by law, Suppion is not liable for:
Indirect or consequential damages
Loss of data
Loss of profits
Incorrect use of products
Delays caused by carriers or third-party services
Our liability is limited to the amount you paid for the specific product or service.
Products are provided in accordance with EU consumer law.
Defective items are covered by legal warranty standards.
Single-use hygiene products are not covered under long-term warranty once opened, unless defective on arrival.
We are not responsible for delays or failures caused by events outside our control, such as:
Natural disasters
War or conflict
Strikes
Supply chain disruptions
Technical outages
These Terms & Conditions shall be governed by and construed in accordance with the laws of the Republic of Türkiye.
Any disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of Türkiye, unless mandatory provisions of applicable law provide otherwise.
We may update these Terms at any time.
Revisions take effect immediately once published on the website.
You are encouraged to review the Terms regularly.
For questions regarding these Terms & Conditions: